PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy describes how SOCIALLURE, craft business for services (hereinafter referred to as: "we", "our", "SOCIALLURE") collects, uses, stores and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and the Law on Implementation of the General Data Protection Regulation.

Your privacy is important to us and we are committed to transparent handling of your personal data.

2. WHAT PERSONAL DATA WE COLLECT

We may collect personal information that you voluntarily provide to us, such as your name, email address and other information you choose to share when contacting us via the specified email address.

In addition, like many websites, we may use cookies to improve your browsing experience. Cookies are small files that are stored on your device and help improve the functionality of our website. Manage your cookie settings by adjusting your browser settings.

We may process the following categories of your personal data:

name and surname, address
personal identification number
contact (email or phone number), data about the business entity in which you are employed or whose representative you are, your position in that business entity
address of the headquarters, branch office, plant of the business entity in which you are employed or whose representative you are
transaction account number
information about ordered and provided services, including their value
IP address and approximate location from which this website was accessed, approximate time when you accessed this page, gender, approximate age
other personal data that you make available to us (e.g. content of your messages when you contact us by email, through social networks or through the contact form on this website, your reviews, data that you make available to us during meetings, education or in another way).

3. How long do we process your personal data?

Personal data of subjects with whom cooperation was negotiated (e.g. an offer was sent), but no business relationship was established, are kept for a maximum of three years, unless a longer retention period would be determined by mandatory regulations or they would be evidence in court, administrative, arbitration or other equivalent proceedings.

Personal data of subjects with whom the Data Controller has established a business relationship will be kept for the duration of the business relationship and five years after the termination of the business relationship. After the expiration of that period, these personal data will be permanently deleted, except for data whose processing is required by mandatory legal regulations (e.g. accounting regulations) and data that represent evidence in court, administrative, arbitration or other equivalent proceedings.

Personal data collected on the basis of the subject's consent will be processed until the consent is revoked, and for a maximum period specified in the consent on the basis of which they are processed. The subject can revoke the given consent at any time without any harmful consequences.

4. PURPOSE OF PERSONAL DATA PROCESSING

We use the data we collect through the contact form on our website or directly via email in order to respond to your inquiry, prepare an offer for the desired service and for occasional notifications related to our business. We collect and process personal data only for specific and lawful purposes and do not further process it in a manner that is not compatible with the purpose for which it was collected, unless otherwise prescribed by law or based on consent.

5. HOW LONG WILL YOUR PERSONAL DATA BE STORED

We store and process the collected data only as long as necessary to achieve joint business cooperation, except in cases when the law prescribes otherwise.

6. SHARING DATA WITH THIRD PARTIES

SOCIALLURE does not share, sell or transfer your personal data to third parties without your consent. However, we may share your information with trusted third parties who assist us in operating our website or providing you with services, provided that such parties agree to keep this information confidential.

7. DATA SECURITY

We take appropriate technical and organizational measures to protect your personal data:

SSL encryption of the website
Regular updating of security systems
Limited access to data only to authorized persons
Regular security backups

8. Changes to Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. The latest version will be published on this page with the indicated date of change. It is your responsibility to periodically review this Privacy Policy to stay informed about how we protect the personal information we collect.

9. YOUR RIGHTS

In accordance with GDPR, you have the following rights:

Right of access: You can request information about what personal data of yours we process.

Right to rectification: You can request correction of inaccurate or incomplete data.

Right to erasure ("right to be forgotten"): You can request deletion of your personal data in certain circumstances.

Right to restriction of processing: You can request restriction of processing of your data.

Right to data portability: You can request transfer of your data in a structured format.

Right to object: You can object to the processing of your data in certain circumstances.

Right to withdraw consent: You can withdraw consent for data processing at any time.

To exercise your rights, contact us at: info@sociallureagency.com

10. COOKIES

Our website uses cookies for:

Basic functionality of the site
Google Analytics - website analytics
Google Calendly - scheduling functionality

More information about cookies can be found in our Cookie Policy.

11. DATA TRANSFER OUTSIDE THE EU

Some of our service providers (Google) may process data outside the EU. In such cases, we ensure appropriate protective measures in accordance with GDPR.

12. CHANGES TO PRIVACY POLICY

We reserve the right to change this Privacy Policy. We will notify you of significant changes through our website or directly.

13. COMPLAINTS

If you believe that we have not respected your right to personal data protection, you can file a complaint:

Personal Data Protection Agency
Martićeva 14, Zagreb
Web: www.azop.hr
Email: azop@azop.hr
Phone: 01 4609 000

14. CONTACT

For all questions related to this Privacy Policy or protection of your personal data, please contact us:

Email: info@sociallureagency.com

Last updated: July 2, 2025